BSB30120
Certificate III in Business
QUALIFICATION INFORMATION
BSB30120 · Certificate III in Business
13 units · 6 core · 7 electives
Course overview
Develop foundational business skills in workplace communication, teamwork, personal wellbeing, safe work practices and sustainability. Explore IAA's Domestic full-fee-paying study option.
Qualification Information
Qualification release: 2
Duration & Delivery
Duration: An individual training plan will establish the expected duration, learning milestones and agreed completion date before enrolment.
Part-time enrolment is not open-ended. Extensions require approval and are subject to academic progress, training product requirements and IAA's applicable enrolment conditions.
Delivery mode: Full-time and part-time study options are available, subject to IAA's approved training and assessment arrangements.
Full-time students may follow the standard scheduled delivery programme. Part-time students may undertake flexible, primarily online learning with scheduled trainer support and assessment activities.
Entry Requirements
Academic entry: Applicants may be considered based on relevant prior education, completed vocational qualifications, or demonstrated workplace experience.
Course-specific minimum entry criteria apply.
Australian Year 9 or a recognised equivalent; OR at least six months of relevant, verifiable workplace experience and demonstrated readiness for study.
Language, literacy and numeracy: All applicants are required to complete IAA's pre-enrolment suitability assessment, including relevant language, literacy, numeracy and digital skills checks.
Relevant study or work-experience evidence must be verified.
Units of competency
CORE UNITS · 6
BSBCRT311 - Apply critical thinking skills in a team environment
BSBPEF201 - Support personal wellbeing in the workplace
BSBSUS211 - Participate in sustainable work practices
BSBTWK301 - Use inclusive work practices
BSBWHS311 - Assist with maintaining workplace safety
BSBXCM301 - Engage in workplace communication
ELECTIVE UNITS · 7
BSBTEC303 — Create electronic presentations
BSBTEC301 — Design and produce business documents
BSBPEF301 — Organise personal work priorities
BSBOPS305 — Process customer complaints
SIRXCEG002 — Assist with customer difficulties
SIRXMKT001 — Support marketing and promotional activities
SIRXPDK001 — Advise on products and services
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Domestic
Fee-for-Service / Full-Fee Paying. No government subsidy. General learning materials are included in Tuition. Domestic payment arrangements are subject to applicable prepaid-fee protection requirements. The applicable Refund Policy continues to apply.
Tuition Fee: AUD 3,400
Application & Administration Fee: AUD 250