BSB40120
Certificate IV in Business
QUALIFICATION INFORMATION
BSB40120 · Certificate IV in Business
12 units · 6 core · 6 electives
Course overview
Build practical skills in workplace communication, critical thinking, digital collaboration, business relationships, complex document writing and workplace health and safety. This qualification develops capabilities used in business administration and operational support.
Qualification Information
Qualification release: 1
CRICOS course code: 107150H
Duration & Delivery
Duration: 43 calendar weeks
Study load: Full-time
Scheduled contact hours: 20 scheduled on-campus contact hours per teaching week
Delivery mode: Face-to-face (On-campus)
Location: 62–64 Gawler Place, Adelaide SA 5000
Entry Requirements
Academic entry: Completion of Australian Year 10 or a recognised equivalent
English entry: IELTS overall score of 6.0, subject to IAA admissions verification.
Language, literacy and numeracy: Applicants must complete IAA's pre-enrolment LLN and course suitability assessment. Admission is subject to verification of the applicable academic, English and qualification-specific entry requirements.
Units of competency
Core units
BSBCRT411 — Apply critical thinking to work practices
BSBTEC404 — Use digital technologies to collaborate in a work environment
BSBTWK401 — Build and maintain business relationships
BSBWHS411 — Implement and monitor WHS policies, procedures and programs
BSBWRT411 — Write complex documents
BSBXCM401 — Apply communication strategies in the workplace
Elective units
BSBPEF402 — Develop personal work priorities
BSBPEF502 — Develop and use emotional intelligence
BSBOPS404 — Implement customer service strategies
BSBSTR402 — Implement continuous improvement
BSBMKG433 — Undertake marketing activities
SIRXSLS003 — Achieve sales results
Plan your next step
Skills developed may be relevant to business operations support, administration and customer service coordination. Job requirements and employment outcomes depend on individual experience, capability and labour-market conditions.
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